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What you need to know to work with Siplec

Movie trailer: A Toy Story from China to France

What do our clients want? Products that are reliable, well packaged, competitively priced and of constant quality. They also want fast and reliable supplies, in sufficient quantities.

For Siplec, this means a faultless organisation with tried and tested processes, as well as a permanent attention to reducing the risks inherent to our activity.

Naturally, we look for the same commitment to efficiency that guides us in our partners.

Beyond the price and quality of the products, we are particularly sensitive to the transparent, straightforward and reactive nature of our relationship with our producers. For us, these are the keys to a long and stable commercial relationship.

We particularly appreciate those who relish a challenge, who like to push out the envelope. Those who are fully involved in our challenges in servicing our client E. Leclerc.

We work exclusively with suppliers who work within their local legal framework and whose products meet the requirements of European and French standards.

Our business developers on the ground have the task of seeking out the very best market opportunities, that match our clients' requirements. They assess the competitive advantage of the product and the competence of the producer. They make up the shortlist of suitable offers, and hand it over to the buyers, who are responsible for the final selection.

These buyers work in close coordination with E. Leclerc members – store managers working internationally. Their exhaustive knowledge of E. Leclerc's customers and markets gives Siplec a significant advantage in selecting the right purchases. They often find themselves in direct contact with the supplier, resulting in a fruitful dialogue between professionals, passionate about their products. All suppliers dream of having direct access to the final buyer. When you work with Siplec, it isn't a dream: just business as usual.

Our suppliers must follow exactly the detailed specifications fixed in our manufacturing contract, as well as the rules of conduct set forth in our ethical code.

Our quality assurance department monitors strict compliance of products delivered. Any defect therein requires immediate corrective action and may trigger penalties.

The E. Leclerc Group is a member of the Social Clause Initiative (ICS) whose members include all the major French retailers. ICS members advocate common ethical standards and share the results of social audits carried out at their suppliers. Every E. Leclerc business partner must conform strictly to ICS rules. Siplec ensures compliance by dispatching independent agencies to the production sites, to verify the companies' social and environmental practices.

The originality of the E. Leclerc Movement confers some unique characteristics to Siplec. It's worth knowing these characteristics, since they are fundamental to our approach:

1• First of all, Siplec is not a profit-making business: any value it creates goes entirely to the E. Leclerc Centres. Their goal – and ours – is clear: to offer great prices to consumers, with no concession on product quality. This motivates us to build long-term, wholesome relationships with entrepreneurs and to refuse shortsighted opportunism.

2 • Then, since we control the entire import cycle, we optimise all costs, which allows us to guarantee the competitiveness of our products, while ensuring a fair level of remuneration to the producers. From supplier to consumer, everyone benefits.

3 • Finally, our actions are fully in keeping with the values of the E. Leclerc Movement. First and foremost, respect for others, for our commitments, for the given word. We've been in the import business for 25 years, we know the rules. By demanding the best of ourselves, we can be equally demanding of our partners – and we most certainly will be.